Basket Bundle
Frequently Asked Questions
Basket Bundle keeps a single catalog of 1,000 pieces in Youngstown, Ohio — reading chairs and side tables on one side, cushions, throws and small accents on the other. Every order ships free, with no minimum spend: handling takes 1–2 business days, delivery 3–5, and returns run 30 days from delivery.
Picture a living room refresh — sectional, rug-height side table, throw pillows. Handling is 1–2 business days, transit is 3–5, delivery is free, and if the sectional is too deep for the doorway you have 30 days to send it back.
- Do you restock sold-out pieces?
- Most furniture styles are restocked. Availability is drawn from a live pool of roughly 64,000 furniture pieces and 53,000 decor items, so exact models rotate.
- Are the discounted prices permanent?
- Prices shown reflect our standing markdown of 30–50% against original retail. The compare-at price on the product page is the original retail figure, not an inflated list price.
- Do you offer support in English only?
- Yes, support runs in English, Monday to Friday, 9:00–17:00 ET, by email and phone.
- What if my order arrives damaged?
- Send photos within 30 days of delivery. We arrange a replacement or a refund; refunds are issued in 5–7 business days after the item is returned or written off.
- Can I order a single item, or is there a minimum?
- There is no minimum. One cushion cover ships free, and so does one dining chair.
- How do I track my order?
- A tracking number is emailed when the parcel leaves the warehouse, usually within 1–2 business days of the order.
- Do you sell gift cards?
- We do not currently issue gift cards; orders are placed directly through the catalog.
- Does Basket Bundle deliver furniture to apartments without a loading dock?
- Yes. Standard ground delivery is curbside or to the first dry area, and small parcels go to the door. If access is tight, tell us in the order note and we pass it to the carrier.